The wfmt radio network
Help & Support

Help & Support

How do I become a subscriber?Q
To become a subscriber to Explore Music, click “JOIN ” from the top navigation and select desired subscription plan. There are three plans available, “Single Week,” “Monthly,” and “Annual”.A
What happens if I forget my login password? Can I retrieve it?Q
In the event that you forget your login password, you should click the “I forgot my password” link located at the login prompt. You will be prompted to provide your email address, after which we will email you a link to create a new password. *Note: make sure to check your “junk” folder if you don’t see an email from us in your inbox.A


How do I select a program?Q
First, find the “Program List” tab located near the top of the navigation page and hover your mouse on the tab. It will give you a dropdown of program selection displayed in the alphabetical order. Alternatively, you can click the tab "Listen to the Show", and you will be taken to the program list as well.A


How do I use a player?Q
Our player has a distinct visual separation between Bill McGlaughlin commentary (red) and music (blue). You can navigate the sections after clicking play by using the next and forward buttons. The next button (distinguished by the line at the end of the arrows) allows you to jump to the next red or blue section, while the forward button lets you skip forward more slowly. You can click on the “forward” button to skip forward, or “pause” button to pause the player. Sound quality is defaulted to “320kps” to providing a clear quality sound, but if you are experiencing a slower Internet connection, consider selecting “64kps” to help minimize interruptions.A


Can I listen on mobile devices?Q
Yes you can. Exploring Music website is optimized to work with smart phones. Simply open your browser, go to exploringmusic.org, log in with your email and a password, select your desired show and start listening.A


Does the player work better on a specific browser?Q
Your player should be able to play using any available browser, but we recommend you have the latest Internet Explorer browser installed on your computer for best performance.A


How do I search programs?Q
To search for a specific program, type keywords in the “search programs…” field to the right of the Programs List tab. Results will display in the order of relevancy for your search.A


I am a subscriber, but I can't access the programs. Help!Q
If you are a subscriber having trouble accessing the programs, first, make sure you are logged in to the site. If you are logged in you will see your name in red bar at the top of the screen. If you are logged in, but still having trouble listening, please contact us via the support button on the side of this page.

I'm having trouble logging in, help!Q
A
If you are a subscriber having trouble accessing the programs, first try clearing your internet browsing history and your cookies, and then try logging in again. If the problem persists after this, please contact us via support.

How I can contact Exploring Music for help or questions?Q
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If you have a question not shown on this list, please contact us through the “contact us” link located in the top navigation. You can fill out a form with your question or concern or call us directly at 773.279.2114.A




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The Exploring Music streaming website is made possible by Mr. & Mrs. William Gardner Brown and Susan & Richard Kiphart.
You have opened up the world of Classical Music to me, where previously, it seemed too complicated.
Steffen Demeter
This is simply one of the very best radio programmes in the medium!...The study of the people, the times, and the events that inform the music we otherwise enjoy and even, heaven forbid, take for granted, brings the entire world of the music and the composer to life.
Walther Davies
There isn't a program you broadcast on Exploring Music" that isn't of interest. I find them all engaging. It is a combination of variety of subject, intellectual curiosity and your obvious enthusiasm which characterize your satisfying programs.
Michael Sanders
It’s a great way to re-engage myself with consciousness before heading off to work.
Kourtney
I Love this program! I am in 7th grade and I am the complete opposite of the other kids. I am 4th chair in the orchestra and I love to read. But most of all, I LOVE classical music!
Claudia Wertz
Your show has helped open my mind and heart to this world of music, and every show I hear confirms my place in music and gives me new ideas for where I'd like to go with it in the future….I grew up with classical music as a child and always held it in my heart, but I didn't have the confidence to be a good student (or a good violinist.)
Christine Anderson
Listening to you is almost interactive.You invite us in with so many well modulated dramatic and informative comments, enticing, enthusiastic interpretations, and coherent, beautiful presentations. It's a privilege to follow you into the musical space you create.
Sally Rosenbaum
I just love this program. It is soothing and comfortable at the end of the day. I find his comments interesting, but they aren't so dragged out that there is very little music. The balance of both is just right.
Jean Quay
Newsletters Thank You!